General Questions
Warranty Vault is a digital platform that helps you store, organize, and manage all your product warranties in one secure place. We make it easy to track warranty coverage, file claims, and never lose important warranty documents.
Yes, we use industry-leading encryption and security measures to protect your data. All your warranty documents are encrypted both in transit and at rest. We comply with international data protection standards.
We offer flexible pricing plans starting from ₹99/month for individuals. Business plans are available with custom pricing based on your needs. Check our pricing page for detailed information.
Yes, you can cancel your subscription at any time. If you cancel within 30 days of purchase and haven't filed any claims, you're eligible for a full refund.
Account & Usage
Creating an account is simple. Click on "Get Started", enter your email address, create a password, and verify your email. You'll be ready to start uploading warranties in minutes.
You can upload warranty cards, purchase receipts, product manuals, service records, and any other warranty-related documents. We support PDF, JPG, PNG, and other common file formats.
With our premium plans, you can store unlimited warranties. Basic plans include storage for up to 50 warranties. Upgrade anytime to store more.
Yes, our family plan allows you to share warranties with up to 5 family members. Each member gets their own secure account with access to shared warranties.
Warranty Claims
To file a claim, go to the warranty details page and click "File Claim". Follow the guided process to provide details about the issue and upload supporting documents. Our team will review and guide you through the next steps.
Most claims are processed within 5-7 business days. Complex claims may take longer. You'll receive updates via email throughout the process.
If your claim is denied, we'll provide a detailed explanation. You can appeal the decision or contact our support team for assistance.
Technical Support
Yes, Warranty Vault is available on iOS and Android. Download the app from the App Store or Google Play to manage your warranties on the go.
Click "Forgot Password" on the login page and enter your email. We'll send you a link to reset your password. Follow the instructions in the email to create a new password.
The web platform requires an internet connection. However, our mobile app has limited offline functionality - you can view previously downloaded warranties without internet.